Privacy Policy

This Privacy Policy explains how Mwesikwa Outreach Ministries Uganda collects, uses, stores, shares, and protects personal information when you visit our website, submit an enquiry, communicate with us, or engage with our community outreach activities.

We aim to handle personal information in accordance with applicable laws of Uganda, including the Data Protection and Privacy Act, 2019 and the Data Protection and Privacy Regulations, 2021, where applicable.

1. Who We Are

Mwesikwa Outreach Ministries Uganda is a Community Based Organisation sharing Christ's love through professional healthcare and outreach. The organisation provides free community health consultations every Saturday at Muwayo Clinic.

2. Personal Information We Collect

Depending on how you interact with us, we may collect:

• Identity information, such as your name.
• Contact information, such as your email address and telephone number.
• Enquiry information, such as the subject and contents of a message you submit.
• Communication records, including correspondence, feedback, and requests.
• Technical information, such as IP address, browser and device information, pages requested, and security logs.

Please do not submit medical records, diagnoses, test results, prescriptions, or other sensitive health information through the general website contact form.

3. How We Collect Personal Information

We may collect information when you submit a contact form, email or telephone us, enquire about our organisation or activities, communicate with our team, or visit and interact with our website.

4. Why We Use Personal Information

• To respond to enquiries and requests for information.
• To communicate about our organisation, healthcare activities, and community outreach.
• To coordinate communications relating to activities or services you ask about.
• To maintain organisational records.
• To maintain, secure, troubleshoot, and improve our website and systems.
• To prevent spam, fraud, unauthorised activity, and misuse of our website.
• To comply with applicable legal obligations and protect our rights.

5. Our Lawful Basis for Processing

Depending on the circumstances, we may process personal information based on your consent, steps taken at your request, compliance with a legal obligation, or legitimate organisational purposes recognised by applicable law.

6. Health Information

Our work includes professional healthcare and community health consultations. Some interactions may therefore involve health-related information, which is sensitive personal information and should be handled with appropriate care and confidentiality.

The general website contact form is intended for ordinary enquiries and should not be used to submit medical histories, diagnoses, test results, prescriptions, or urgent medical concerns. Where health information is required for a consultation, it should be collected directly through the relevant healthcare process and handled for providing and administering care, subject to applicable law and professional confidentiality requirements.

7. Sharing Personal Information

We do not sell personal information. We may share it where reasonably necessary for our organisational operations, requested services, compliance with law, or protection of our rights. Recipients may include authorised organisation members, healthcare professionals or service partners where necessary and lawful, website hosting and IT providers, email and security providers, and professional advisers or authorities where required or permitted by law.

8. Cookies, Security Tools, and Website Analytics

Our website and services used to operate it may use technical mechanisms such as server logs to maintain functionality, diagnose errors, and protect against malicious activity. Third-party services used by the website may process technical information under their own privacy notices. You can manage cookies through your browser settings.

9. Marketing and Organisational Communications

We may contact you to respond to an enquiry or communicate about an activity or service you have asked about. Promotional or general outreach communications will be sent only where permitted by applicable law and, where required, with your consent. You may ask us to stop non-essential communications by contacting [email protected].

10. Data Security

We take reasonable technical and organisational measures designed to protect personal information against loss, misuse, unauthorised access, disclosure, alteration, or destruction. No method of transmitting or storing information can be guaranteed completely secure.

11. Data Retention

We retain personal information only for as long as reasonably necessary to respond to enquiries, administer activities, maintain appropriate organisational records, comply with legal obligations, resolve disputes, and protect our rights. When no longer required, we take reasonable steps to delete or securely dispose of it, subject to applicable law.

12. Transfers and Processing Outside Uganda

Some technology and service providers may store or process information outside Uganda. Where personal information is transferred outside Uganda, we will take reasonable steps to ensure the transfer and subsequent processing comply with applicable data protection requirements and appropriate safeguards.

13. Your Privacy Rights

Subject to applicable law, you may request access to personal information, ask for correction or updating, request deletion where permitted, object to certain processing, withdraw consent where applicable, or raise a concern with the relevant data protection authority in Uganda. Contact us using the details in this policy. We may need to verify your identity before acting on a request.

14. Children's Privacy

Our community activities may involve children and families. Personal information relating to a child must be handled with appropriate care and in accordance with applicable law, including requirements relating to parental or guardian involvement and consent. Do not submit a child's sensitive personal or health information through the general website contact form.

15. Third-Party Websites and Services

Our website may contain links to third-party websites or services. We do not control those third parties and are not responsible for their websites, content, security, or privacy practices. Please read their privacy notices before submitting information to them.

16. Changes to This Privacy Policy

We may update this policy to reflect changes in our activities, website, technology, organisational practices, or legal requirements. Revised versions will be published on this page with an updated date.

17. Contact Us

For questions about this policy, privacy requests, or concerns, contact us: